South Carolina Manufacturing Extension Partnership(SCMEP)

SimInsights team traveled to the client facility in South Carolina and helped the client select computer hardware, order it from Lenovo, as well as set it up in a dedicated VR training room. The team also helped install all VR software and hardware and complete the set up for training purposes. After the set up, the client was able to incorporate the VR training module as part of their regular training program. SimInsights team assisted with technical support as needed, to help the program run smoothly. Two visits by SimInsights team helped train client representatives in demonstration of the system to key stakeholders from the plant as well as other neighboring offices to get initial feedback. These meetings generated strong enthusiasm and support for implementation. The solution developed by SimInsights was very robust, easy to manage and required negligible support after deployment. Subsequently, the client was able to regularly use and maintain the system, reaching out to SimInsights in case of any issues, which were infrequent and easily resolved.